Refund Policy

At Studiecentrum Assen, we are committed to your academic success and satisfaction. We understand that situations may arise where you require a refund. This policy outlines the conditions and procedures for refunds.

You are eligible for a refund if:

• There are serious quality issues with the delivered service.
• Other reasonable circumstances (assessed case by case) occur.

1. Contact: Send an email to [email protected] with your refund request.
2. Required Information: Include your name, order number, and the reason for the refund.
3. Assessment: Our team will review your request within 5 working days.
4. Confirmation: You will receive confirmation or denial via email.

• Refunds are processed within 14 days of approval.
• It may take a few days for the amount to appear in your account, depending on your payment method.

Refunds are not possible in the following situations:

• Fully delivered and accepted thesis assistance.
• Services that meet the agreed-upon terms.

For questions about our refund policy, you can contact us via:

• Email: [email protected]
• Address: Business Center Amsterdam, Keizersgracht 241, 1016 EA Amsterdam, Office 17